Office workers of the world unite!
I recently had a go at someone (@suebecks)
on Twitter for posting a link to an article favourable to open offices and hotdesking in the
workplace. Although this person was just highlighting
a new trend, this trend needs to be stopped.
Flying over MY office cubicle. |
In the name of full disclosure I
work in a university open office in a 3 x 3 meter personal cubicle. The floor
contains some closed offices, some open cubicles and mostly open desks used by
graduate students and post docs. My grad student can literally lean sideways
and see what I am doing on my computer. The office lay out was forced upon us
by management with a beautiful new building (not being facetious, it really is
gorgeous to look at). I tried to have an open mind when I moved in almost two
years ago, but it simply does not work. It is noisy, distracting and I cannot
have private and confidential conversations on the phone or in my office. The
latter point is especially important as I need to talk to students, and talk
about student problems on a regular basis. The new design has also placed
locked doors between staff (faculty in the US) and our students in order to
prevent public access to our floors.
The article in question takes this
diabolical trend towards open offices another step farther by proposing hotdesking within open offices. Why is this diabolical? The answer has to do with
human nature. Humans are social animals and as such, we always form hierarchies
and need to assert our individuality and place within the group by claiming
space and status. Primate social hierarchies are as much part of our nature as
two legs and two arms and opposable thumbs. These hierarchical instincts simply
cannot be suppressed without consequences. Indeed, they may not be suppressible
at all as I can think of no successful examples of a social or political system
of perfect equality and communal property ever working in all of human history. In fact the best analogy
for the complete removal of all personal space from the work place is the way old
style communism does away with private property where the individual is no
longer valued in favour of the collective. History has proven that in such a
system, only the privileged party rulers have power and that the masses are
inevitably abused.
Part of the propaganda used to
justify hotdesking in open offices is the lie that more creative work results from
groups than from individuals. Creativity always springs from individuals who dare
to question the accepted premises of the group. Destroying a sense of
individuality can only promote derivative group thinking by suppressing the
individual and making it harder to question the group. Short sighted senior
managers might feel more secure with such a group think attitude but those with
vision should see the long term risk to productivity. Part of me suspects that
the real motive behind these moves towards stripping workers of ownership in
the work place is to make mid-level office workers feel less valued so as to
keep them living in fear. What better way to communicate that you are
expendable than to make sure you have no physical presence in the office? This
way workers can be intimidated into working more while fear keeps them demanding less. It is a
long term cost cutting exercise to relegate mid-level workers to the factory
floor, and factory floor wages. Open offices and hotdesking are simply tools
of tyranny and oppression at the business level. So stand up for freedom, and
fight the un-American trend toward the communist take-over of our business work
spaces!
I'm not quite as cynical as you and see hotdesking as a way of saving money. (Still a bad idea, though!) By sharing desks, especially in something like experimental biology where working at a desk is << 100% of activity, you can have less desks, therefore less space, therefore less overheads. (The motivation behind the open plan offices in our own building.)
ReplyDeleteI used to hotdesk a computer as a PhD student but - and here's the key - I did have my own bench space in the lab, where I could read etc. if I needed to. As you say, people need somewhere that is "theirs". Hotdesking in the lab and the office at the same time, whilst it would promote tidiness, would not promote a feeling of worth or, as a result, investment. Far from promoting a "greater good" mentality, it makes people feel like undervalued outsiders, just passing through. Short-term savings but at what long-term cost?
I added a link to the last paragraph that Tom Mcfarlane reminded me about.
ReplyDeleteAnother article supporting the view that open offices are a bad idea:
ReplyDeletehttp://www.nytimes.com/2012/05/20/science/when-buzz-at-your-cubicle-is-too-loud-for-work.html?_r=1&smid=tw-nytimesscience&seid=auto